Frequently Asked Question

1. Buying/ Selling a solar home

Studies have shown that properties with solar energy systems sell for more than properties without them. However, your property value will only increase if you own, rather than rent, your solar panel system. In most parts of the country, going solar will actually increase your property value more than a kitchen renovation.

2. Can I afford solar panels?

SURIA is launching solar system starting from approximately RM10,000.00, depending on the system size. It can be scale up from there. There are loans, making it easy for property and business owners with good credit to start saving on their electricity bills by going solar.

3. Can I stop using energy from the utility with solar panels?

When you install solar panels on your property, you are still connected to the utility grid. This allows you to draw power from the grid when your system is not producing all of the power that you need, and send power back to the grid when you produce more than you use. It is possible to go off the grid with a solar energy system that includes battery storage, but it will cost significantly more and is unnecessary for the majority of property owners.

4. Do I need to install solar batteries with my solar system?

As long as you are connected to the grid, your system does not need a battery: excess power goes to the grid, and you can draw from the grid if you need more electricity than you generate. Solar power systems that include solar power batteries can be pricey and are not necessary unless you want uninterrupted power or operating in remote areas.

5. Do I still received electricity bill if I have solar panels?

Unless you are fully off the grid, you will still receive your electricity bills from your utility. However, you can significantly reduce your bill with a solar system that matches with your energy use.

6. How can I compare solar quotes?

If you have multiple quotes from different solar installers, comparing them can be difficult. Not all solar installers use the same underlying assumptions and metrics when they provide equipment and financing options to property owners. You can make easy side by side comparisons by looking at their energy yield assumption and other technical metric and after sales support that you understand the costs and benefits of each option.

7. How do I read my electricity bill?

The easiest way to find out how much electricity you use per month is to take a look at your electricity bill. Different tariffs have different method of calculating your monthly electricity bill. SURIA guide to reading your electricity bill will show you how to find out exactly what to look for.

8. How long can my solar system last?

In general, solar panels are durable and capable of withstanding sunshine, rain and wind. The various components of your solar power system will need to be replaced at different times, but your system should continue to generate electricity for 25 to 35 years.

9. How much is my solar system maintenance cost?

Solar panels are made of durable tempered glass and require little to no maintenance for the 25 to 35 years of operation. In most cases, you don’t need to clean your solar panels regularly. If something does happen, most equipment manufacturers include warranties, although warranty terms depend on the company.

10. Is my roof suitable for solar operation?

Most roof direction with enough space are able to fit solar panel system. You can discuss the possibilities of your roof options with us by dropping us request for a free quote.

11. Should I request for a solar monitoring system for my solar system?

If you are interested in receiving detailed information about how much energy your solar panel system is producing, ask us about solar monitoring system options.

12. What are the financial benefit of solar energy?

When you install a solar energy system on your home, you save money on your electricity bills and protect yourself against rising electricity rates in the future. How much you can save depends on the utility rates and NEM policies in your area, but going solar is a smart investment specially when you live in Malaysia where the sun is always shining.

13. What can I expect for the system installation process?

The first step to going solar is to send an request through SURIA website to receive and compare multiple installation quotes. These quotes will include a variety of equipment choices, and technical performances. When you find one you’re happy with, we will conduct a site visit to assess your property. Once you accept a quote, we will file the necessary paperworks to have your system approved. The actual installation takes from a day to a week to complete depending on the system size.

14. What is Net Energy Metering (NEM)?

Net Energy Metering is the system that TNB uses to credit solar energy system owners for the excess electricity produced by their solar panels. With Net Energy Metering, you only pay for the electricity that you use beyond what your solar panels can generate. Net metering policies governed by SEDA Malaysia have limited quotas for application every year, if you are interested to install a system which allow you to sell excess energy , make sure the quota is secured for installation so make sure to do your homework ahead of time with SURIA assistances.

15. What is the size of solar system should I get?

The size of your solar system will depend on how much electricity you use on a monthly basis, as well as your roof space. Take a look at your past 3 – 6 months electricity bills and ask for the basis of calculation of offers from licensed, pre-screened solar installers to determine the best system size for your needs.

16. Will my solar system work in a blackout?

If your solar panel system is connected to the grid, it will automatically shut down in the event of a blackout. This is to prevent emergency responders and electricity repairman from being injured by your panels sending power to the grid. However, there are certain inverters you can buy that provide backup power in a blackout when paired with a battery.

17. Will my solar panels still produce power when its raining?

The amount of power your solar system generate depends on the amount of sunlight it receives. As a result, your solar panels will produce slightly less energy when the weather is cloudy. However, because Malaysia is a sunny country compare to other parts of the world couple with rising electricity costs, going solar is a smart decision.

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Green Investment Tax Allowance (GITA)

GITA of 100% Qualifiying Capital Expenditure (QCE) incurred on a green technology project until 31 December 2020.

GITA can be offset against 70% of statutory income in the YA.

Promoted projects include renewable energy, energy efficiency, intergrated waste management, and green building / Data Centre.

Green Income Tax Exemption (GITE)

GITE of 100% of statutory income until YA 2020.

Promoted service related to renewable energy, energy services, service related to green building / Data Centre, green township; electric vehicle and green certification products, equipment and building.

Sustainable Renewable Integrated Assets Sdn Bhd

22, Jalan USJ Heights 1/1B,
USJ Heights, 40150,
Subang Jaya, Selangor


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